Subscription and invoices

Subscribe

1. In your customer portal, enter your company's country and the number of seats, from 10.
2. Choose monthly or yearly billing.
3. Pay on the secure payment page: your vault carries on without interruption, with all your data.

Change the number of seats

Choose "Change the number of seats" in your customer portal. The cost and effective date are shown before you confirm.

• Adding seats: they are available as soon as you pay, billed pro rata for the current period.
• Removing seats: this applies immediately, with no refund for the current period. First remove the extra members from your organisation.

Switch to annual billing

Choose "Switch to annual billing" in your customer portal: you pay for a year, minus the unused part of the current month. To go back to monthly, write to support: the change takes effect at the end of the period already paid.

Find your invoices

Choose "Manage billing" in your customer portal: there you'll find your invoices, payment method and billing details.

Cancel

Cancel at any time from "Manage billing". Cancellation takes effect at the end of the paid period, then a grace period gives you time to export your data.

Export your data